WARNING REGARDING COUNTERFEIT GOODS
In order to avoid the inadvertent purchase of Counterfeit Goods, customers are advised to contact Joyor’s authorized online sales representatives on https://joyor.us/pages/contact-us*.
If you wish to purchase Joyor Products in United States of America, please contact Joyor sales representatives on https://joyor.us/pages/contact-us*.
Please note that some Joyor Products may not be available depending on the details of your purchase request, such as intended usage, order quantity, lot size, supply period, or warranty terms.
Warranty services for the purchased Joyor Products will be provided in the authorized return process in order to allow Joyor to identify the handling conditions as well as channels where the Joyor Products or the systems containing the Joyor Products (“Goods”) have been purchased. To make a warranty claim, please contact Joyor Support directly.
Our warranty service only covers the products purchased on the official website of the United States（https://joyor.us）. Your order number will be the only certificate for you to enjoy after-sales service.
From 2021, we will no longer provide warranty service for products purchased from unofficial website beside https://joyor.us . We will no longer provide warranty services for models other than those sold in the U.S. market.